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Glossary of Terms

  

30 Day Moneyback Guarantee - Your satisfaction is guaranteed. We offer a 30 Day no questions asked money-back guarantee. If you are not satisfied with your hosting within 30 days of your account setup, we will refund 100% of the hosting fees.

  

99% uptime - Our clients enjoy the benefit of a 99% uptime guarantee. We will refund 1 month's web hosting fees if your website is not accessible to the world due to server or internal network failure for at least 99% of the month.

  

Access to Raw Log Files - Your have full access to your raw log files to analyze your web traffic with other software programs like Webtrends™.

  

Complete Troubleshooting Tutorials - Our Technical Support and FAQ websites are recognized as some of the most comprehensive sites on the Internet. That is why customers of other hosts use our FAQ to troubleshoot their own websites.

  

Detailed Web Usage Page - Each night at approximately Midnight EST, our systems calculate your web traffic and post it to a secured web page for your review. Available information includes number of hits, what page is hit the most, where your traffic is coming from, etc. Advanced options are available.

  

E-mail Autoresponders - Autoresponders send automatic reply messages when others send email messages to particular email addresses. This is typically used when someone wants info from your website.

  

Email Forms - Have visitors to your website submit info requests, orders, suggestions, etc. via a web page and receive it via your email address.

  

E-Mail Forwarding - This feature allows you to set up as many email addresses as you wish and have them forwarded to another email address on the internet. example: yourname@yourdomain.com can be sent to you@aol.com yourfriend@yourdomain.com can be sent to hismail@hisISP.com

  

Free CGI Libraries - You have access to a list of preinstalled CGI scripts to help you in the development of your website.

  

Guestbook - Have visitors to your website fill our your guestbook right online!

  

Internet Access Available - Internet Access is available in over 300 US cities for an additional $24.95/month, all access policies are in effect.

  

Local CGIBIN - This feature allows you to run your own PERL scripts and executables.

  

MS FrontPage extensions - Our servers support Microsoft FrontPage® 2000 extensions, you may use Microsoft FrontPage® 2000 to create, edit, and maintain your website.

  

Multiple Access Connections - Our current "aggregate bandwidth" capability between our 4 Data Centers is over 300 T-3's. We enjoy on average at least a OC-155 at each of our Data Centers. Your website will have over 150 private peering points with the nations leading providers, i.e. AOL, MSN, Earthlink, etc.

  

Online Bulletin Board - This feature allows you to setup a newsgroup style of interactive messaging to discuss topics of your choosing.

  

Secured Environment - Your website will be stored in a Military Grade Style facility. You can rest assure that every security precaution has been made to protect the integrity of the Data Center, The Network and Your Individual Website.

  

Simple Search - This feature allows you to setup a search feature on your website to allow visitors to find exactly what they are looking for.

  

SSL Secure Server - All accounts have the benefit of being on a secure server. You can conduct secure business transactions over the web using our Secure Certificates. You may also obtain and use your own Secure Certificate.

  

Unlimited Updates Via FTP - You have access to your website 24 hours a day 7 days a week via FTP to make any changes you may wish.

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