XyNexT
Privacy and Security Policy.
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XyNexT
is strongly committed to protecting the privacy/security of
all of its customers.
We have written this privacy policy
to inform you of the information collection and use policies of the
XyNexT.com web site, such
as the specific information that we may collect from you, how we use this
information, and what options you have in sharing this information with us when
you visit our site. Protecting your privacy is an important part of the XyNexT's commitment to providing you with a high quality shopping
experience. |
Security
This website
takes every precaution to protect our customers' information. When
customers
submit sensitive information via the website, their information is
protected both online and off-line. Credit Card transactions are
processed on the Merchant Services website to further protect your
sensitive information. |
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When our registration/order process asks
customers to
enter sensitive information (such as credit card number), the
transactions are processed on the Merchant Services website to
further protect your sensitive information. That information is encrypted and is
protected with the best encryption software in the industry - SSL.
While on a secure page, the lock icon or key
icon on the top or bottom of Web browsers such as Netscape Navigator
Firefox, and
Microsoft Internet Explorer indicate that you are on a secure site. |
| While SSL encryption
is used to
protect sensitive information online, we also do everything in our
power to protect customer-information off-line. All of our
customers'
information, not just the sensitive information mentioned above, is
restricted in our offices. Only employees who need the information
to perform a specific job (for example, our billing clerk or a
customer service representative) are granted access to personally
identifiable information. All employees are kept up-to-date on our
security and privacy practices. Any time new policies are added, our
employees are notified and/or reminded about the importance we place
on privacy, and what they can do to ensure our customers'
information is protected. Finally, the servers that we store
personally identifiable information on are kept in a secure
environment. |
| You probably already transmit your
credit card number electronically on a frequent basis. When you
swipe your credit card at the local store, your card information is
encrypted and transmitted over a phone network. Using your card on a
secure online Web site is very similar - your information is
encrypted and then transmitted over a high-speed network line. |
If you have any questions about
the security at our website, you can send an email to
Solutions@XyNexT.com. |
What information do we collect,
and How do we use it?
XyNexT is the sole owner of the contact information collected on this
site. We will not sell, share, or rent this information to others in
ways different from what is disclosed in this statement. XyNexT collects information from our
customers at several different points on
our website. |
Registration
In order to use
portions of this website, a
customer may be required to complete a
registration form. During registration a customer may be required to give
their contact information (such as name and email address). This
information is used to contact the customer about the products/services on
our site for which they have expressed interest. It is optional for the
customer to provide demographic information but
it is encouraged so we can provide a more personalized experience on our site. |
Orders
Information is requested from the
customer during the ordering process.
A customer must
provide contact information (like name and shipping address) and
financial information (like credit card number and expiration date). This
information is used for billing purposes and to fill customer's orders.
If we have trouble processing an order, this contact information is used
to get in touch with the customer. |
Cookies
A cookie is a piece of data stored on the
customer's hard drive containing
information about the customer. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. Once the customer
closes their browser, the cookie simply terminates. For instance, by
setting a cookie on our site, the customer would not have to log in a
password more than once, thereby saving time while on our site. If a
customer rejects the cookie, they may still use our site. The only drawback
to this is that the customer will be limited in some areas of our site. For
example, the customer will not be able to participate in any of our
Sweepstakes, Contests or Drawings that take place. Cookies can
also enable us to track and target the interests of our customers to enhance
the experience on our site. |
Log Files
We use IP addresses to analyze trends, administer the site, track
customer's
movement, and gather broad demographic information for aggregate use. IP
addresses are not linked to personally identifiable information. |
Sharing
We may share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can
identify any individual person. |
| We may use an outside shipping company to ship orders, and a credit card
processing company to bill customers for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any secondary purposes.
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| We may partner with other parties to provide specific services. When the
customer signs up for these services, we will share names, or other contact
information that is necessary for the third party to provide these
services.
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These parties are not allowed to use personally identifiable
information except for the purpose of providing these services.
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Links
This web site may contain links to other sites. Please be aware that we,
XyNexT, is not responsible for the privacy practices of such
other sites. We encourage our customers to be aware when they leave our site
and to read the privacy statements of each and every web site that
collects personally identifiable information. This privacy statement
applies solely to information collected by this Web site. |
Newsletter
If a
customer wishes to subscribe to a newsletter offered from our site, we
may ask for contact information such as name and email address. |
Surveys & Contests
From time-to-time our site requests information from
customers via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the customer therefore has a choice whether or not to disclose
this information. Information requested may include contact information
(such as name and shipping address), and demographic information (such
as zip code and age level). Contact information will be used to notify the
winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site. |
Special Offers
We may opt to send new
customers a welcoming email and to verify password
and username. Established customers may occasionally receive information
on products, services, special deals, and a newsletter. Out of respect
for the privacy of our customers we present the option to not receive these
types of communications. |
Site and Service Updates
We also send our customers site and service announcement updates.
Customers are
not able to un-subscribe from service announcements, which contain
important information about the service. We communicate with the
customer to
provide requested services and in regards to issues relating to their
account via email or phone. |
Correction/Updating Personal Information:
If a
customer's personally identifiable information changes (such as their
zip code), or if a customer no longer desires our service, we will endeavor
to provide a way to correct, update or remove that customer's personal data
provided to us. This can be done by emailing
Solutions@XyNexT.com. |
Choice/Opt-out
Our
customers are given the opportunity to 'opt-out' of having their
information used for purposes not directly related to our site at the
point where we ask for the information. For example, our ordering
process has
an 'opt-out' mechanism so customers who buy a product from us, but don't
want any marketing material, can keep their email address off of our
lists.
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Customers who no longer wish to receive our newsletter or promotional
materials from our partners may opt-out of receiving these
communications by replying to unsubscribe in the subject line in the
email or email us at
Solutions@XyNexT.com. |
Notification of Changes
If we decide to change our privacy policy, we will post those changes on
our site so that our customers are always aware of what information we
collect, how we use it, and under what circumstances, if any, we may disclose it.
Customers will have a choice as to whether or not we use their information
in this different manner. |
